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Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Can you tell me a bit more about the problem please:1) If you have multiple handsets (within the same system), does this happen with all of them? 2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?4) Do you have dsl service on the same line?
Your reply just now came through. Please send only one reply and give me an opportunity to respond, when you send multiples like this you get lost in the queue which delays us further.
To start, please unplug power and phone line from your main phone base station, for 60 seconds, and replug, then tell me if you can get a dial tone.
Do you need more help with this?
Were you able to try the reset above?