How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2572
Experience:  Working with Electronics for 25+ years.
5229702
Type Your Phone Systems Question Here...
Greg A. is online now
A new question is answered every 9 seconds

Need to clear VM voicemail. Does not recognize my pin.

Customer Question

need to clear VM voicemail. Does not recognize my pin. connected to ATT Uverse. Ph Mode is: KX-TG6592
Submitted: 10 months ago.
Category: Phone Systems
Expert:  Greg A. replied 10 months ago.

Hello Gene & Welcome to Just Answer,

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) What voicemail item needs to be cleared?

2) Can you still access the voicemail system if you enter the code MANUALLY?

3) I notice that this Panasonic system has a built-in answering system. So I must ask if your messages ARE being stored (and retrieved) from the AT&T Voicemail system OR the Panasonic Answering System?

Thanks