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Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble, Stan.
The 94xx model would be better for your needs: http://amzn.to/25ks15Z
Those handsets are hearing aid (tcoil) compatible, and will have better clarity.
An alternate model, which is also tcoil compatible, but a newer version of the above, is the http://amzn.to/25kszc1
This adds some other comparable features similar to the other you were looking at, such as the link2 cell feature.
This would be the model I'd suggest. You can also get extra handsets for it: http://amzn.to/1TE7De6 to make a larger system
and a range extender if you have a large area to cover: http://amzn.to/25ksLrL
Do you need more help with this, Stan?