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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2293
Experience:  Working with Electronics for 25+ years.
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I can't get incoming calls.. hand set has mute on it....totally

Customer Question

I can't get incoming calls..
hand set has mute on it....totally dead!
Submitted: 5 months ago.
Category: Phone Systems
Customer: replied 5 months ago.
I don't want to be a member... changed my mind...waiting for just your answer to my questions.
Customer: replied 5 months ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Nathan replied 5 months ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. Can you tell me a bit more about the problem please:1) If you have multiple handsets (within the same system), does this happen with all of them? 2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?4) Do you have dsl service on the same line? 5) Full model of the phone(s) (printed on sticker on the base usually)