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Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 15761
Experience:  Over 16 years experience installing and repairing electronics.
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We have a Panasonic KX-DT346 and need to know how to program

Customer Question

We have a Panasonic KX-DT346 and need to know how to program one of the phones to be able to answer incoming operator calls. Select phones in our office have a button programmed to Lobby that lights up green when there is an incoming call that a receptionist would normally answer. I need another one of these phones to have that button programed to be able to answer calls.
Submitted: 7 months ago.
Category: Phone Systems
Expert:  Pete replied 7 months ago.
Hi Cynthia
Customer: replied 7 months ago.
HI
Customer: replied 7 months ago.
AMEX did not like the charge and I had to go thru the fraud division to get it cleared
Are you able to help me get my phone programmed?
Customer: replied 7 months ago.
I just want an answer....not an additional charge.
Customer: replied 7 months ago.
???????Are you going to answer my question?
Customer: replied 7 months ago.
Are you telling me I just paid $26 for an answer that says Hi Cynthia?
Expert:  Pete replied 7 months ago.
Thanks for replying back to me.You were offline when I responded earlier.Now that your payment has cleared, please allow me just a few minutes to prepare some information for you, thank you!
Expert:  Pete replied 7 months ago.
Can you let me know the model number of the PBX system you are using with this telephone?
Customer: replied 7 months ago.
We do not have a PBX system.... KX-DT346 is our phones
Expert:  Pete replied 7 months ago.
These phones must be part of a PBX system to operate, otherwise you cannot link them or pick up incoming calls.Are you the phone system administrator?
Customer: replied 7 months ago.
KX-TVA50 ?
Customer: replied 7 months ago.
I will not be here much longer. It is almost 5pm here
Customer: replied 7 months ago.
Pete...Are we ever going to get this answer? Cynthia
Customer: replied 7 months ago.
????
Expert:  Pete replied 7 months ago.
Sorry for the delay - let me check if another expert can assist you with the KX-TVA50 system...
Customer: replied 7 months ago.
Hello????? Anyone going to call me
Customer: replied 7 months ago.
??????????????????????????
Customer: replied 7 months ago.
I have been charged and yet have yet to receive an answer to my question