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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2288
Experience:  Working with Electronics for 25+ years.
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I can hear caller but caller can not hear me

Customer Question

I can hear caller but caller can not hear me
Submitted: 6 months ago.
Category: Phone Systems
Expert:  Nathan replied 6 months ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. Can you tell me a bit more about the problem please:1) If you have multiple handsets (within the same system), does this happen with all of them? 2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?4) Do you have dsl service on the same line? 5) Full model of the phone(s) (printed on sticker on the base usually)
Customer: replied 6 months ago.
Multiple sets same problem. Items 2 3 4&5 .No
Expert:  Nathan replied 6 months ago.
These are not simply yes or no questions.Please give me complete and detailed information, for me to be able to help you.WHO provides your phone service?What is the complete make/model of the phone?

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