Hello & Welcome to Just Answer,
Sorry to hear of any trouble you may be having with your system.
May I ask if you still have the FULL manual for this system? I only ask in case I need to make a reference to a particular page. I may also be able to send you an electronic version - if you do NOT have the full manual.
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?
If not, I have a link to the electronic (PDF) version of the system manual, and you will find the steps for changing the greeting message on page 27 of that manual.
>> Click Here for Manual <<
I look forward to any further questions or results that you may have.
Thanks, ***** *****--. .-(im)