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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2377
Experience:  Working with Electronics for 25+ years.
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A landline, 2 handsets and dsl. neither handset works, but

Customer Question

a landline, 2 handsets and dsl. neither handset works, but the dsl connection is fine
Submitted: 8 months ago.
Category: Phone Systems
Expert:  Greg A. replied 8 months ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:
1) The Make & Model Number of the phone system(s) you are working with?

2) Are these "handsets" part of a single CORDLESS system?

3) What phone service provider (phone company) you have for this phone line?

4) If you have ANY other devices (phones, fax, alarm system, etc.) attached to this same phone line and if so, are they working properly?

5) Was this DSL recently installed?

Thanks

Customer: replied 8 months ago.
Panasonic, KT-TG5632. single cordless system. provider is Centurylink. only have dsl and have had dsl for several years, with the same land line setup
Expert:  Greg A. replied 8 months ago.

Hi again,

I now see that you were working with another on this issue.

Please CLICK the link below to continue with that expert.

http://www.justanswer.com/phone-systems/9m0s5-electric-shutdown-power-back.html

Thanks