How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 7963
Experience:  Working with Electronics for 25+ years.
Type Your Phone Systems Question Here...
Greg A. is online now
A new question is answered every 9 seconds

I got a answering set 6.0 I cant make calls (hand set out of

Customer Question

I got a answering set 6.0 I cant make calls (hand set out of range) how do I set up a personal message on incoming calls after 4 rings
Submitted: 7 months ago.
Category: Phone Systems
Expert:  Greg A. replied 7 months ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:
1) The Make & Model Number of the phone system you are working with? That model should be printed on a sticker on the bottom or back of the main base unit of the system.
2) How many TOTAL cordless handsets do you have with this system?
3) What phone service provider (phone company) you have for this phone line?
4) If you have ANY other devices (phones, fax, alarm system, etc.) attached to this same phone line and if so, are they working properly?


Customer: replied 7 months ago.
uniden 6.0 bq10004279 3 bright house
Expert:  Greg A. replied 7 months ago.

Hi again and thanks for that.

The "bq10004279" looks more like a serial number than a model number.

If you look on the back or bottom of the MAIN BASE UNIT, you should see some like the word "MODEL" or perhaps "M/N", and then there should be a letter and then a 4-digit number.

I have attached an image of what this might look like, as a reference.

Please take a look and let me know if you can find a similar marking.

Customer: replied 7 months ago.
no-on old same type unit-1e3705 nom m279
Expert:  Greg A. replied 7 months ago.

OK - let me send another couple of images - showing where the model number can be found on the handset(s)

(inside the battery compartment).

Please take a look at the images, and then check the current handset(s) to see if you can find something similar.

Expert:  Greg A. replied 7 months ago.

Hi again,

Can you tell me HOW LONG you have owned this system?

Do you still have the original package it came in?


Expert:  Greg A. replied 7 months ago.

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-