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Nathan, Technician
Category: Phone Systems
Satisfied Customers: 21474
Experience:  Residential and commercial systems.
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Model #KX-TG7871 answers calls when feature is on but hangs

Customer Question

Model #KX-TG7871 answers calls when feature is on but hangs up in the middle of outgoing message
Submitted: 10 months ago.
Category: Phone Systems
Expert:  Nathan replied 10 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

How long is the outgoing message?

Customer: replied 10 months ago.
The outgoing message is the pre-recorded message that came with the machine.
Expert:  Nathan replied 10 months ago.

Thank you for confirming, Fred.

Try this: grab a handset and key in Menu#3053 Save Off

Let me know if that helps.