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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8435
Experience:  Working with Electronics for 25+ years.
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EL522253, no dial tone

Customer Question

EL522253, no dial tone
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Greg A. replied 1 year ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) The FULL Make & Model Number of the phone system you are working with (I'm not finding that model)?

2) What phone service provider (phone company) you have for this phone line?

3) If you have ANY other devices (phones, fax, alarm system, etc.) attached to this same phone line and if so, are they working properly?

Thanks

Expert:  Greg A. replied 1 year ago.

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?

I only ask as the first step in this kind of issue is to determine if this is a "phone issue" OR a "phone SERVICE" issue.

So if you have or can borrow a different phone you can swap in for the no dial tone phone (at the phone jack), that would help isolate the issue to the phone OR the service.

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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