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Richard
Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 31120
Experience:  Over 20 years fixing Electronically devices
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Wehave a panasonic kx-fhd331 it says memory full. itook out

Customer Question

wehave a panasonic kx-fhd331 it says memory full. itook out paper checked for jam, checked film, then refilled and still says memory full. book gives no more instructions than the above done. what can i do to get everything out of memory?
Submitted: 9 months ago.
Category: Phone Systems
Expert:  Richard replied 9 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the unit (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the fax, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Customer: replied 9 months ago.
i have previously done this , did not get faxes in memory. i have done as requested and date comes on but when we get a fax i dont know if it will state memory full. its when we get a fax that this happens. joe do i get faxes out of memory
Expert:  Richard replied 9 months ago.

ok, so what now happens when you receive a fax after doing my instructions?