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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2698
Experience:  Working with Electronics for 25+ years.
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I have the panasonic landline phone (with 2 additional

Customer Question

i have the panasonic landline phone (with 2 additional wirelesss phone add ons)model no.KX-TGA470...when i arrived home yesterday, i noticed i could not receive a dial tone. I noticed the reading on the phone says "Line In Use" but that's impossible because none of the lines are in use. can you guys help me with this problem?
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Greg A. replied 1 year ago.

Hello & Welcome to Just Answer,

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

To help you with this issue, may I ask:
1) The Model Number of the phone system you are working with? That model should be printed on a sticker on the bottom or back of the main base unit and START with KX-TG (but not have an "A" in it).
2) How many TOTAL cordless handsets do you have with this system?
3) What phone service provider (phone company) you have for this phone line?
4) If you have ANY other devices (phones, fax, alarm system, etc.) attached to this same phone line and if so, are they working properly?

Thanks