How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 16555
Experience:  Over 16 years experience installing and repairing electronics.
30970729
Type Your Phone Systems Question Here...
Pete is online now
A new question is answered every 9 seconds

I have a Polycom Sound Station 2W and it does not seem to be

Customer Question

I have a Polycom Sound Station 2W and it does not seem to be communicating with the base station. I cycle the power and tested the phone line. The power cycle didn't help and the phone line is phone, (I tested it with another phone).I did try to register the phone and base station and now all I get is "Registration Failed" on my phone station.
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Pete replied 1 year ago.

Hi Rick,

Test on a different phone line.

If it doesn't register there either, then it is likely that the SoundStation has an internal fault, and will need to be sent to Polycom for repair.

Pete.

Related Phone Systems Questions