Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble, Helen.
30 is the maximum number, so you must have that many blocked or it wouldn't give you the full error message.
That will bring up the block list.
You can scroll up/down in the list to view, and stop on any entry you wish to modify/delete. To delete, press the ERASE soft key (the button right below the screen, just below the word Erase), up/down again to highlight YES, Select, Off.
Repeat as needed for other numbers.
If you have any other questions, just let me know. Otherwise, please rate my service; hopefully I have earned 5 Stars. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh and ask for Nathan.
Thank you, ***** ***** a good day,