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Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2375
Experience:  Working with Electronics for 25+ years.
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My ep 5632 handsets will not register to a new basestation

Customer Question

my ep 5632 handsets will not register to a new basestation
JA: Thanks. Can you give me any more details about your issue?
Customer: my old base station died. got a refurbished one and am unable to register handsets. I,ve tried all the suggestions on your page
JA: OK got it. Last thing — Electronics Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 9 months ago.
Category: Phone Systems
Expert:  Greg A. replied 9 months ago.

Hello & Welcome to Just Answer,

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

To help you with this issue, may I ask:
1) The FULL Make & Model Number of the phone system you are working with? That model should be printed on a sticker on the bottom or back of the main base unit.
2) How many TOTAL cordless handsets do you have with this system?

Thanks