Hello & Welcome to Just Answer,
Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.
To help you with this issue, may I ask:1) How far you made it through the process?I only ask because I instructions that are quite a few steps.
2) Is the OLD announcement still there, and if so, is it a recording YOU made, or some "default" announcement that came with the system?
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.
I look forward to any further questions or results that you may have.
Thanks, ***** *****--. .-(im)