Were you able to get the manual I sent?
If so, there are other icons on page 10 - that show the different BATTERY LEVELS. And one at towards the bottom of that list shows what could be interpreted as an "X".
Also, you may not need to go to Staples specifically, as the batteries may be a bit expensive there - when compared to other stores (such as department or electronics stores). But if that is the closest most convenient place to go, by all means try it.
Just remember to charge up the NEW batteries for a few hours before you TEST if that helps. And make sure you get the same TYPE of batteries (rechargeable Ni-MH) of the same capacity or a bit more.
Please let me know what you find or if you have any more questions.
And if this has answered your question(s), please take a moment to rate MY service level (Excellent is my goal) so that I get credit for helping you with this question.
You should see some "smiley faces" or "stars" to do that, but please let me know if you do NOT see them (you may have to scroll UP or DOWN) or can not use them.
Thanks, ***** *****