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Sorry for the delay and thank you for your patience. My name is Michael. I will be helping you with your question today. Please let me know if there as any additional information that you feel might be pertinent to your question. If I don't hear back from you, I'll provide the best answer I can based on the information you've given so far. You will still be able to reply with additional information or questions at any point during our conversation, and I'll revise the my answer accordingly.
You can set this up to send a call to a certain jack number on the system when a key is pressed. There are several steps to this that I will outline for you. If you are already using the system, then many of these steps can be skipped, depending on what you have setup so far.
Step 1. Set the CO Lines for DISA/AA ServiceProgramming must be done from extension 101Leave the handset in the cradle and press the PROGRAM buttonDial *#1234 (STAR POUND 1 2 3 4)Dial 414Press the SP-PHONE buttonDial * (STAR) Sets all lines for DISA or dial a specific CO for individual control.Press the AUTO ANS/MUTE button until the display flashes “CO *:DISA:OGM-“Dial 1Press the AUTO DIAL/STORE buttonPress the HOLD buttonStep 2. Assign Dialed Digit to Extension JacksDial 501Press the SP-PHONE buttonDial 1Press the AUTO ANS/MUTE button until the display reads “1:Jack-“Dial the jack number you want the call to go to when the caller dials 1.Press the AUTO DIAL/STORE button to save your setting.Press the SP-PHONE button and the display will change to “2:Not Stored”Dial the jack number you want the call to go to when the caller dials 2.Press the AUTO DIAL/STORE button to save your setting.Repeat the steps until you have entered all jack locations you need.Press PROGRAM button when done.Example: Dial 1 for Jack 03Dial 2 for Jack 06Dial 3 for Jack 02Step 3. Assign Auto Attendant to DISADial 500Press the SP-PHONE buttonPress the AUTO ANS/MUTE button until the display flashes “With AA”Press the AUTO DIAL/STORE buttonPress the HOLD buttonStep 4. Assign Call Waiting to DISADial 506Press the SP-PHONE buttonPress the AUTO ANS/MUTE button until the display flashes “Call Waiting”Press the AUTO DIAL/STORE buttonPress the HOLD buttonStep 5. Assign “No Dial” to DISADial 510Press the SP-PHONE buttonPress the AUTO ANS/MUTE button until the display flashes “Disconnect”Press the AUTO DIAL/STORE buttonPress the HOLD button
Sorry... DISA is Direct Inward System Access
AA is Auto Answer
Star is *, pound is #
Public telephone lines connected to traditional TDM-based PBX systems are commonly referred to as "CO-lines"
I'm not going to have the time to walk through this with you, so I will open the question up to other experts.
So,.is the problem resolved for you now?
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