How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8109
Experience:  Working with Electronics for 25+ years.
5229702
Type Your Phone Systems Question Here...
Greg A. is online now
A new question is answered every 9 seconds

The answering machine on my cordless panasonic phone has no

Customer Question

The answering machine on my cordless panasonic phone has no volume.
I have a message and Someone is talking but I cannot hear them.
Talitha
Submitted: 10 months ago.
Category: Phone Systems
Expert:  Greg A. replied 10 months ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your answering system or phones.

To help you with this issue, may I ask:
1) The Make & Model Number of the phone/answering system you are working with? If a cordless system, that model should be printed on a sticker on the bottom or back of the main base unit.

2) What phone service provider (phone company) you have for this phone line?
3) If you have ANY other devices (phones, fax, alarm system, etc.) attached to this same phone line (not part of the MAIN system), and if so, are they working properly?

Thanks

Customer: replied 10 months ago.
KX-TG4731 CENTURYLINK IS MY PHONE SERVICE. MY COMPUTER AND TV ARE W/CENTURYL.
KX-TG47338
INT TEK
S/N 3KBXA311252
Expert:  Greg A. replied 10 months ago.

Hi again and thanks for that information.

OK - have you tried listening to this particular message using BOTH the MAIN BASE UNIT (using the PLAY button) AND the cordless handsets (more than one)?

And if so, do you have the SAME RESULTS (of low or no volume) using different instruments?

Also, do you have access to an OUTSIDE phone line (such as a cell phone or neighbor/friend's phone) and can call your system and leave a NEW TEST MESSAGE - to see if that can be heard at a good volume level?

Please let me know.

Thanks, ***** *****

Expert:  Greg A. replied 10 months ago.

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)