Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the make/model of the handset? Of the base station?How many devices are currently paired to the base?
That is the handset, I need to know the complete model number of the base station you're trying to use?
I cannot do either. I have no access to billing matters.
You've already paid the full agreed upon amount to post your question. I'm trying to help you, but cannot do so without complete details from you.
I am an independent technician and I've spent my personal time, unpaid, in an effort to assist with the question for which you solicited my services. This site works on the honor system, and to that end, I have prioritized working with you ahead of other paying customers.
Although you’ve already paid your fee to the site, I am only compensated for my efforts when customers such as yourself leave positive feedback for my work. So it is in both of our interest to continue to reach a resolution.
Again, I have no access to do anything with billing matters.
You agreed to the $5 to post your question, and the balance upon corresponding with an expert. I'm simply trying to help with the question, but I cannot do anything else.
You may do that from the help page.