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Neil, Engineer
Category: Phone Systems
Satisfied Customers: 3735
Experience:  NZ Certificate in Engineering Electronics & Computing 25 years exp
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Our phones do not ring when we have a call forward system

Customer Question

Our phones do not ring when we have a call forward system on. This is a HUGE security problem if someone is working after hours. How do we correct this
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Neil replied 1 year ago.

The way forwarding works it is not possible to have it ring when forwarding is on...The incoming call can't be directed to two locations at the same time unless the PABX specifically has this function which I do not believe this model has... Let me check though...

Expert:  Neil replied 1 year ago.

There should be a call forward no reply function (depends on the PABX) which allows you to preset the amount of time it rings in the first location...