How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Neil Your Own Question

Neil
Neil, Engineer
Category: Phone Systems
Satisfied Customers: 3735
Experience:  NZ Certificate in Engineering Electronics & Computing 25 years exp
15873252
Type Your Phone Systems Question Here...
Neil is online now
A new question is answered every 9 seconds

Our phones do not ring when we have a call forward system

Customer Question

Our phones do not ring when we have a call forward system on. This is a HUGE security problem if someone is working after hours. How do we correct this
Submitted: 11 months ago.
Category: Phone Systems
Expert:  Neil replied 11 months ago.

The way forwarding works it is not possible to have it ring when forwarding is on...The incoming call can't be directed to two locations at the same time unless the PABX specifically has this function which I do not believe this model has... Let me check though...

Expert:  Neil replied 11 months ago.

There should be a call forward no reply function (depends on the PABX) which allows you to preset the amount of time it rings in the first location...