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Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2371
Experience:  Working with Electronics for 25+ years.
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All my extensions say lie in use when they are all turned

Customer Question

all my extensions say lie in use when they are all turned off(###) ###-####
Submitted: 11 months ago.
Category: Phone Systems
Expert:  Greg A. replied 11 months ago.

Hello & Welcome to Just Answer,

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

To help you with this issue, may I ask:
1) The FULL Make & Model Number of the phone system you are working with? That should be printed on a sticker on the bottom or back of the main base unit and START with KX-TG.
2) How many TOTAL cordless handsets do you have with this system?
3) What phone service provider (phone company) you have for this phone line?
4) If you have ANY other devices (phones, fax, alarm system, etc.) attached to this same phone line (not part of the MAIN system), and if so, are they working properly?

Thanks