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Greg A.
Greg A., Engineer
Category: Phone Systems
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Experience:  Working with Electronics for 25+ years.
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I cannot get a dial tone; the phone is dead. I put in new

Customer Question

I cannot get a dial tone; the phone is dead. I put in new batteries. I have a base unit and 3 handsets. KX-TGD210. I purchased it June 2014, Everything else works but the phone is dead.
Submitted: 11 months ago.
Category: Phone Systems
Expert:  Louie replied 11 months ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, is the base unit completely / electrically dead? ...or the 3 handsets?

Are you able to call the number of the Panasonic phone using another phone or even a mobile? ...would it ring on the calling phone?