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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2371
Experience:  Working with Electronics for 25+ years.
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When I answer my phone the person calling cannot hear me. I

Customer Question

When I answer my phone the person calling cannot hear me. I turned up the volume button, but that did not help. Thank you!
Submitted: 11 months ago.
Category: Phone Systems
Expert:  Nathan replied 11 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Jay.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?