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Russell H.
Russell H., Service Tech
Category: Phone Systems
Satisfied Customers: 10463
Experience:  8+ years of professional experience
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Need help to have our auto attendant voice mail message

Customer Question

Need help to have our auto attendant voice mail message answer properly based on the time of day. Currently our pre-recorded message only stays active from 9-5. Vodavi Phone System
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

You need to enter and configure what are called 'Time-Sensitive Greetings' or

Time Sensitive Greetings

on your Vodavi system. That is a 'greeting type' - the other types are

Standard,

Temporary,

Internal,

and Busy. There are nine time slots to use in the system, for time-sensitive greetings.

For instance, if you wanted to change the greeting for your own voice mail box:

  • Access your voice mail box.
  • Press "8" (personal options).
  • Press "1" (to edit greeting types).

and from there according to prompts, Time-Sensitive Greeting being hopefully mentioned as one of the types.