Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem.
On the handset press Menu#217.
Use the arrows to choose the number from the list.
Choose erase, select yes, and then press off to confirm once you are done.
If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating by clicking the stars/smileys - it is greatly appreciated. Please note you are rating me only not this site or your Panasonic.
What happened when you tried this?
I am opting out and opening this to all experts.
Hello & Welcome,
Sorry I didn't see your question earlier,
If you still need help with this, may I ask:
1) What is the model of the MAIN BASE UNIT of your Panasonic system? That should be printed on the bottom of the MAIN BASE and START with KX-TG, and then have four NUMBERS following it (and no "A").
2) Are ALL CALLERS blocked, or just one or two?
3) What did you SEE on the handset display when you TRIED to steps mentioned by the previous expert?
I just want to make sure you did the steps properly AND under the right conditions.
So can you tell me the Model of the MAIN BASE UNIT?
And can you tell me what you saw (on the handset display) when you TRIED the steps?
OK - I do NOT see the # key between the MENU and 217 here.
So did you actually press the # key, and get into the "block" menu?
I just wanted to check if you were able to find and UNBLOCK the number - using that # ***** between the MENU and 217?
Please let me know if that worked for you or if you have any more questions.
Thanks, ***** *****