Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Hi Gabrielle, I believe I tried to reply to you before, but got no response back. It looks like you may have 2 accounts open, and have posted multiple questions, so you'll probably see multiple charges because of that.
Please provide a complete description of the problem as well as the model number.
It is imperative that you reply back to me here, on your original question only, please.
Posting new/duplicate questions costs you more and hinders my ability to reply.
Please reply back here on this page when ready.