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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8118
Experience:  Working with Electronics for 25+ years.
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My phone is not ringing everyone says they get a busy signal

Customer Question

Customer: my phone is not ringing everyone says they get a busy signal
JA: Thanks. Can you give me any more details about your issue?
Customer: I can call out but no one can call back
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Phone Systems Experts (you only pay if satisfied). There are a couple customers ahead of you. We can help you for less if you're not in a rush. Are you willing to wait a bit?
Customer: I cannot pay much, I will wait, thank you. Do I stay on this site
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Greg A. replied 1 year ago.

Hello & Welcome to Just Answer,

Sorry I didn't see your question earlier and to hear of the issue you are having with your phones.

To help you with this issue, may I ask:
1) The Make & Model Number of the phone system you are working with?
2) What phone service provider (phone company) you have for this phone line?
3) If you have ANY other devices (phones, fax, alarm system, etc.) attached to this same phone line (not part of the MAIN system), and if so, do they still work?

4) Do you have access to an outside phone (such as cell phone or neighbor's phone) that you can use to call your own number - to TEST for yourself what is heard (if you hear the busy signal)?

Thanks

Expert:  Greg A. replied 1 year ago.

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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