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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2386
Experience:  Working with Electronics for 25+ years.
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Need help with use of telephone

Customer Question

need help with use of telephone
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Greg A. replied 1 year ago.

Hello & Welcome to Just Answer,

Sorry to hear of the issue you are having with your phones.

To help you with this issue, may I ask:
1) The Make & Model Number of the phone system you are working with?
2) What phone service provider (phone company) you have for this phone line?

Thanks

Customer: replied 1 year ago.
Most of the time when calling local phone, there is a perk saying please dial a 1 and area code and other times it dials a 1 with area code , and the problem is getting very annoying. Mod.kx-t6433 sk Ican talk better than I can type
Expert:  Greg A. replied 1 year ago.

Hi again and thanks for that information.

We can talk on the phone if you wish, but that is an "Additional Service" (and fee) here.

If you want to do that, you should see a "request a phone call" item on your side of this system to do that.

But to VERIFY, I did NOT see what service provider (phone company) you have for this phone line.

AND, can you verify that this is a KX-TG433SK system?

Thanks

Customer: replied 1 year ago.
I have listed the mod. number of a set of six these are our land lines Our phone service is eatel
Expert:  Greg A. replied 1 year ago.

Hi again,

I just want to be sure of the model number, as I see

kx-t6433 sk

as what you sent originally (notice the SIX after the KX-T vs. KX-TG).

I will try to accept your call request - after you verify the phone MODEL.

Thanks

Customer: replied 1 year ago.
model off of the base phone is xk-tg433sk Denis I have severe physical and ne uropathy with my hands,Greg
Expert:  Greg A. replied 1 year ago.

Hi again,

Sorry for any delay - my phone line is still in use (I have to share), but I MAY be able to call you in a few minutes.

So may I ask if you NORMALLY dial calls DIRECTLY from the phone key pad (using the numbers)

OR

do you use STORED phone book numbers more often?

Thanks