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Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Can you tell me a bit more about the problem please:1) If you have multiple handsets (within the same system), does this happen with all of them? 2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?4) Do you have dsl service on the same line?
It takes a bit for messages to go through. I'm a human being, not a computer, and just as you didn't respond for over 15 minutes from my initial reply, I cannot respond instantaneously either.
I cannot give you a specific answer without you providing some of the additional details I had requested.
If you wish to continue, as you've already paid the full agreed upon fee, then please reply with the specific details that I have requested from you.
Otherwise, you may seek a refund/cancellation through customer service if you prefer. I have no access to billing information.