How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8124
Experience:  Working with Electronics for 25+ years.
5229702
Type Your Phone Systems Question Here...
Greg A. is online now
A new question is answered every 9 seconds

My landline is dead. I 't get a dialing tone.

Customer Question

My landline is dead. I don't get a dialing tone.
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Greg A. replied 1 year ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you may be having with your phone line.

May I ask for a bit more detail, such as:

1) The Make & Model Number of the phone system you are working with?
2) Can you VERIFY that the phone service provider (phone company) for this line is AT&T?

3) What TYPE of service are you getting from your provider ("old style" - direct wire - or "Digital-based" - such as U-Verse)?
4) If you have ANY other devices (phones, fax, alarm system, etc.) attached to this same phone line (not part of the MAIN system)?

5) What kind of "run-around" did you get from the AT&T folks? That is, did they mention wide range outages in your area, or some other details?

Thanks

Expert:  Greg A. replied 1 year ago.

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)