Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the full model number of your system?6.0 is a feature, not the model. A panasonic system will start with kx-tg for example.
Also are you wanting to record a new message? Or change it back to the default "computer voice"?