Ask a Phone Systems Question, Get an Answer ASAP!
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
If you feel the power cord (the wall plug portion), does it seem warm to the touch?
If no, you probably just have a bad power supply, which can be replaced: http://amzn.to/1Pnv4F9 (this is the same adapter for the extra chargers too, so you can test one first to be sure before replcing).
Otherwise the base unit is faulty, most likely damaged by a power surge.
You can't buy just a base, but can get another of the same system and pair the existing handsets to it (used though, this model is discontinued): http://amzn.to/1Pnv8Vk
If you have any other questions, just let me know. Otherwise, please do remember to rate my service prior to logging off, hopefully I have earned an “excellent”. I also invite you to contact me directly with any future support needs at http://bit.ly/1gHgnhz
Thank you, ***** ***** a good day,