Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Is it ringing for you when not docked on the base?
Do you have just 1 handset?
When you get a call, does it light up, give caller id info, etc?
Thank you for confirming. One last question: If you put the phone into speakerphone mode, do you hear anything that way (dial tone, other caller, etc)?
On the handset that is, not the base.