Hello & Welcome to Just Answer,
Sorry to hear of the issue you are having with your phones.
To help you with this issue, may I ask:1) The Model Number of the MAIN BASE UNIT of phone system you are working with?2) How many TOTAL handsets (and remote chargers) do you have with this system?
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.
I look forward to any further questions or results that you may have.
Thanks, ***** *****--. .-(im)