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Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 23063
Experience:  Residential and commercial systems.
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Panasonic cordless KX-TGEA20 with Answer machine KX-TGE230.

Customer Question

Panasonic cordless KX-TGEA20 with Answer machine KX-TGE230. Constant static, louder and increases as move around areas. Lose reception after moving an extraordinarily short distance. Have moved around to different areas with no change. Other phones I have had worked just fine in preferred placement. The displayed claim says "better reception/ increased distance, etc. etc." with this product......" Am I not experiencing false advertising. Can the problems be remeliorated? Please help. K. Hall ****************
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What type of distance from the main base station are you using it at?
Do you currently have DSL service?

Customer: replied 1 year ago.
Just "lost" the page I just finished typing. Can seem to get it back!!! Too much to type again. Q. how can I rate your stars when I have gotten anything yet? Seems this webpage will go on forever with all the distractions.
Customer: replied 1 year ago.
What?? You have not helped me this issue. You asked me 2 questions which I answered in lost page, Phone is approx. 45 feet from base and have wifi....the same as with other phones I have had without static.
Expert:  Nathan replied 1 year ago.

I'm right here, I've been awaiting your reply.

You may do the rating after we finish our conversation.

Your only reply with the requested information has just come through now.

I am not asking if you have wifi, I am asking if you have DSL internet service (as opposed to cable, satellite, or cellular based)?