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Hello & Welcome,
Can you VERIFY that you want to NOT use the Built-in Answering system of the Panasonic system?
If so, you should be able to turn OFF the answering system by pressing the ANSWER ON/OFF button - on the MAIN BASE UNIT of the system, so that the system is OFF.
OR, you can pick up ANY handset (while not on a call) in the system and press the following keys to turn the answering system OFF.
Press MENU # ***** 2 8
Press the OFF button.
That should do it.
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.
I look forward to any further questions or results that you may have.
Thanks, ***** *****