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Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
The internal ringer has several options (Off through level 6)
You can adjust it with the up/down arrows WHILE the line is ringing.
OR you can press Menu#1606 Save Off to set it to the highest level (6)
6 is the highest setting though, it cannot be increased beyond that, as the internal amplifier and speaker are limited to that level and would be damaged if it could go further, so it s purposely designed with 6 as the maximum level.
If that is still insufficient for you, I can help you with product recommendations for a different system that is amplified and would be louder, or with an external amplified ringer or flasher.