Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Does this happen on all the handsets?Does it happen with all area codes, or is it only dropped on local calls?Do you have any other phones, not part of the panasonic cordless system?
We can do a call if you wish, but there is an added cost for that.
Please reply only once. When you send multiple replies you get pushed down the queue and it takes even longer for me to get any of them.
So are you saying the base station shows the 7 digit only while the handsets give the full 10 digit?
OKay, when you dial an outgoing number (long distance), from the base, does that full 10 digit number display on the base during the call?
That is unusual, but it would indicate a fault in the control board in the base station (faulty eeprom).
I was actually expecting that outgoing wouldn't fully show either - meaning that section of the display may be bad.
The one thing you may attempt yourself is to fully reset the system:1) unplug both power and phone lines from the main base.2) wait at least 15 minutes, then restore all3) check for functionality.
Thanks, ***** ***** know how it works out.
If no change, there really is no service option for it, these units can't be fixed, and once the warranty is up there is no practical resolution.
You can't buy just a base, but you can get a base with 1-2 handsets, then pair your existing handsets to it, if the CID issue bothers you.
I don't have your number.
Were you able to get the system reset?