Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
The issue here is going to be that your phone is not properly programmed with a voicemail speed dial function.
As an initial step, you can try dialing *98 or your full 10 digit home phone number, from the home line, to access your voicemail.
If you would like help with programming the VM button to work correctly, please let me know who your phone company is and the full model number of your panasonic system, which is printed on the main base and starts with KX-TG