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Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2381
Experience:  Working with Electronics for 25+ years.
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707 545 7563. Home land line, connected to u verse, phone

Customer Question

Home land line, connected to u verse, phone rings, we answer, can hear nothing. WE TELL caller to call our cell phone. He has heard us and can call cell. When we call out, we dial, it RINGS once, sometimes twice, then long silence, then finally a busy signal. Have not , after 4 hours of trying, connected through.
When I call out, the recipient hears a ring, sees my name in their screen, and can hear nothing. Recipient called my number back, could hear my saying "call the cell # *****"--again I heard nothing.
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Customer: replied 1 year ago.
but I'm unwilling to commit to a monthly plan as suggested on the last screen I saw.
Expert:  Nathan replied 1 year ago.

I'm an independent tech, so I'm not sure what offers you may be seeing on the site, but there is no obligation to an on going subscription. That is option, and you can continue here with me as a one time service.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the base usually)