How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2667
Experience:  Working with Electronics for 25+ years.
5229702
Type Your Phone Systems Question Here...
Greg A. is online now
A new question is answered every 9 seconds

HELP! MY PHONE IS NOT WORKING. IT IS A LAND LINE AND HAS

Customer Question

HELP! MY PHONE IS NOT WORKING. IT IS A LAND LINE AND HAS BEEN DEAD TWO DAYS NOW. THE #********. this is a 3rd time for no tele. service. i have medicom for tv,internet and tele. HELP HELP HELP
karen ******
*******
*******
******
i began service on may 1
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Greg A. replied 1 year ago.
Hello & Welcome to Just Answer,
Sorry I didn't see your question earlier and to hear of the issue you are having with your phones.
May I ask:
1) The Make & Model Number of the phone system you are working with?
2) Can you VERIFY that your phone service provider (phone company) you have for this phone line is Mediacom?
2a) If so, are the other services (TV & Internet) working well (and properly)?
3) If you have ANY other devices (phones, fax, alarm system, etc.) attached to this same phone line?
4) Do you have a different phone line (such as a cell phone or neighbor's phone) you can use to TEST exactly what is heard when someone tries to call your landline number?
Thanks