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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8114
Experience:  Working with Electronics for 25+ years.
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How do I change my message on the answering machine on the

Customer Question

How do I change my message on the answering machine on the CS6429-4
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Greg A. replied 1 year ago.
Hello & Welcome to Just Answer,
May I ask the AGE of this system, and if you have a WORKING message (greeting or announcement) on there now?
May I also ask if you still have the manual for this system (in case I need to reference a page number)?
Thanks
Customer: replied 1 year ago.
purchased 06/26/2012. no the manual is missing that is why I am asking There is a message on it now but need to change it!
Expert:  Greg A. replied 1 year ago.
OK - very good.
First, let me give you a link to the Electronic (PDF) version of the manual for this system - in case you need it for reference now or in the future. The details about the answering system are on pages 37-48, with the "Record a new announcement" steps on page 38.
http://cdn-media.vtechphones.com/media/p/document2/products/%7B71201683-DD03-4586-B267-DDFBEDD16C36%7D/CS6429-4_UM_V9_20141127.pdf
If you have any trouble with that manual or need me to paste the TEXT instructions here, just let me know and I will do that.
Thanks, ***** *****
Customer: replied 1 year ago.
Thank you and have a great day!
Expert:  Greg A. replied 1 year ago.
You are quite welcome.
Please let me know if you have any issue with that manual or any more questions.
And if this has answered your question(s), please take a moment to rate MY service level (Excellent is my goal) so that I get credit for helping you with this question.
You should see some "smiley faces" or "stars" to do that, but please let me know if you do NOT see them or can not use them.
Thanks, ***** *****
Expert:  Greg A. replied 1 year ago.
Hi again,
In case you need them, here are the instructions for recording a new announcement - in TEXT format.
========================================
Record a new announcement (using a HANDSET)
1) Press MENU/SELECT - when the handset is not in use
2) Press the UP or DOWN arrows to scroll to >ANSWERING SYS, then press MENU/SELECT.
3) Press MENU/SELECT to choose >ANNOUNCEMENT.
- - The system SHOULD announce, “To play, press 2. To record, press 7.”
4) Press 7. The system should announce, “Record after the tone. Press 5 when you are done.”
5) After the tone, face and speak towards the handset microphone to record your announcement.
6) Press 5 when you finish the recording. The handset SHOULD play back the recorded announcement.
NOTE: Your announcement can be up to 90 seconds long, but no shorter than 2 seconds.
========================================
Please let me know if you have any issues.
Thanks, ***** *****
Expert:  Greg A. replied 1 year ago.
Hi again,
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.
I look forward to any further questions or results that you may have.
Thanks, ***** *****
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