How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2381
Experience:  Working with Electronics for 25+ years.
5229702
Type Your Phone Systems Question Here...
Greg A. is online now
A new question is answered every 9 seconds

I purchased a 3 piece phone set on July 6th. As of yesterday,

Customer Question

I purchased a 3 piece phone set on July 6th. As of yesterday, July 26th, I get a dial tone, but when I dial a number, the phone is simply silent. When I call my number, it goes straight to voice mail. What do I do to fix this?
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Freddy M. replied 1 year ago.
.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem. I want to warn you that it is possible you will need to replace a part in order to fix this. There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure. Do you still have the old system? If you do can you switch them just to test and let me know if the same thing happens?
.