How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8111
Experience:  Working with Electronics for 25+ years.
5229702
Type Your Phone Systems Question Here...
Greg A. is online now
A new question is answered every 9 seconds

Will not record messages.

Customer Question

Will not record messages.
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Greg A. replied 1 year ago.
Hello & Welcome to Just Answer,
May I ask:
1) The Make & Model Number of the phone/answering system you are working with?
2) What phone service provider (phone company) you have for this phone line?
3) If you have ANY other devices (phones, fax, alarm system, etc.) attached to this same phone line?
Thanks
Expert:  Greg A. replied 1 year ago.
Hi again,
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.
I asked about other devices and what provider you have because the most common issue I have run across recently is that a DIFFERENT message taking system often gets turned on and "takes over" - from the recording device you are trying to use.
I look forward to any further questions or results that you may have.
Thanks, ***** *****
(im)