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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8421
Experience:  Working with Electronics for 25+ years.
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When calling my number, a recording comes on saying the "the

Customer Question

When calling my number, a recording comes on saying the "the mail box # ***** are trying to reach is not in service...good by" and 0 is desplayed where I see number of messages
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Greg A. replied 1 year ago.
Hello & Welcome to Just Answer,
May I ask:
1) The Make & Model Number of the phone system you are working with?
2) What phone service provider (phone company) you have for this phone line?
3) If you have ANY other devices (phones, fax, alarm system, etc.) attached to this same phone line?
Thanks
Customer: replied 1 year ago.
1 Digital Cordless Answering System? model KX-TG47312 [email protected]
phones and fax
Customer: replied 1 year ago.
1 Digital Cordless Answering System...model KX-TG47312 [email protected]
3. phone and fax
Customer: replied 1 year ago.
am not getting any response
Customer: replied 1 year ago.
what is going on?
Customer: replied 1 year ago.
no response
Customer: replied 1 year ago.
where is Greg A ?
Expert:  Greg A. replied 1 year ago.
Hi again and thanks for that information.
sorry for any delay - it does take me a little time to see your response and reply.
OK - may I ask you can do a QUICK TEST for me?
That test would be to:
1) Disconnect ALL devices from ALL phone jacks in your location
2) WAIT FIVE minutes.
3) Use an OUTSIDE phone (such as a cell phone or neighbor's phone), and place a TEST CALL to your land line number (everything should still be disconnected).
Let me know EXACTLY what you hear IN THE CALLING PHONE.
Thanks
Expert:  Greg A. replied 1 year ago.
Hi again,
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.
I look forward to any further questions or results that you may have.
Thanks, ***** *****
(im)