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Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 20474
Experience:  Residential and commercial systems.
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Dial tone continues thru dialing. Receiving calls ring 3 times

Customer Question

Dial tone continues thru dialing. Receiving calls ring 3 times and then nothing.
Submitted: 1 year ago.
Category: Phone Systems
Expert:  Nathan replied 1 year ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. Can you tell me a bit more about the problem please:1) If you have multiple handsets (within the same system), does this happen with all of them? 2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?4) Do you have dsl service on the same line? 5) Full model of the phone(s) (printed on sticker on the base usually)
Customer: replied 1 year ago.
Have multiple sets on same line. All sets have same number. No fax on line. Service from Century Link. All phones have
same problem. Model 1:CS6199-4
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Video Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Nathan replied 1 year ago.
Thank you for the info. Sending a phone support offer at your request.