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Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2698
Experience:  Working with Electronics for 25+ years.
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Cannot answer incoming calls; but can page, dial out etc.

Customer Question

Cannot answer incoming calls; but can page, dial out etc.
Submitted: 2 years ago.
Category: Phone Systems
Expert:  Nathan replied 2 years ago.
Hello, I’m Nathan, and I’ll be assisting you today.
My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you're having trouble with the phones.
Can you tell me a bit more about the problem please:
1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the base usually)
Nathan
Customer: replied 2 years ago.
1. Does not happen with other handsets
2. Yes and yes they work
3. Landline from the local company
4. No
5. Model # *****
Expert:  Nathan replied 2 years ago.
So there is just one station/extension that isn't working? OR all of the panasonic units?