How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Daniel Your Own Question

Daniel
Daniel, Engineer
Category: Phone Systems
Satisfied Customers: 7897
Experience:  BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert
47322625
Type Your Phone Systems Question Here...
Daniel is online now
A new question is answered every 9 seconds

Phone set Problem

This answer was rated:

I have a Panasonic Wireless phone system in my home it consists of a base set and 4 remotes. My problem is that two of the remote hand sets turn themselves OFF at random intervales even while being used resulting in cutoff calls. also while setting in the charger stands they Beep and the charge light comes on and the set is not useable at that time. I have put NEW Nickle Hydrate Batteries in them and that makes no difference.I have also used an alcohol wipe to clean the contacts to no avail. Can you help ?? Phone handset is Model # XXXXX

Hi there happy to help.

The first thing to do is to attempt to re-register these two handsets to the base.......see here.......

graphic

Let me know results.......
Customer: replied 3 years ago.


I have tried to reregister these sets as well as change batteries and clean contacts all to no avail the other three sets work fine. Those things were mentioned in the troubleshooting section of the manual


 


Jim

OK, in this case the best course of action is to simply replace the handsets. You will have to re-register them when you receive them.

You have a hardware problem with these 2 handsets, but they are much cheaper to replace than to have repaired.

CLICK HERE

Replace them, re-register and you're back in business.

Have a great week.
Daniel and 2 other Phone Systems Specialists are ready to help you